1. Introduction
This Cookie Policy explains how Choc Education ("Choc Education", "Choc", "we", "our", or "us") uses cookies, similar technologies, and related tracking tools when you access our websites, educational platforms, applications, and online services.
This Cookie Policy should be read together with our Privacy Policy and other applicable policies.
By continuing to use our website or services, you consent to the use of cookies and similar technologies as described in this Policy, except where applicable law requires additional consent.
2. What Are Cookies?
Cookies are small text files placed on your computer, tablet, smartphone, or other device when you visit a website.
Cookies help websites recognize users, remember preferences, improve functionality, analyze performance, and enhance user experiences.
We may also use similar technologies including:
- Pixels;
- Tags;
- Scripts;
- Local storage;
- Web beacons; and
- Other tracking technologies.
For simplicity, these technologies are collectively referred to as "cookies" in this Policy.
3. Why We Use Cookies
Choc Education may use cookies and similar technologies to:
- Operate and secure our website and platform;
- Authenticate users;
- Manage student and legal representative accounts;
- Maintain login sessions;
- Improve website performance;
- Analyze website usage;
- Measure educational engagement;
- Improve platform functionality;
- Personalize user experiences;
- Support customer service;
- Monitor system security;
- Conduct analytics and research; and
- Support marketing and advertising activities.
4. Types of Cookies We Use
A. Essential Cookies
Essential cookies are necessary for the operation of our website and educational platform.
These cookies may be used to:
- Authenticate users;
- Maintain secure login sessions;
- Prevent fraudulent activity;
- Manage account security;
- Process payments;
- Deliver educational services; and
- Maintain platform functionality.
Because these cookies are necessary for core functionality, they generally cannot be disabled.
B. Performance and Analytics Cookies
These cookies help us understand how users interact with our website and services.
They may collect information such as:
- Pages visited;
- Time spent on pages;
- User navigation patterns;
- Device information;
- Browser information;
- Geographic region;
- Referral sources; and
- Platform usage statistics.
This information helps Choc Education improve educational services, website performance, and user experiences.
Analytics providers may include services such as:
- Google Analytics;
- Microsoft Clarity;
- Hotjar;
- Similar analytics providers; and
- Internal analytics systems.
C. Functional Cookies
Functional cookies help us remember user preferences and improve user experiences.
Examples include:
- Language preferences;
- Login preferences;
- Accessibility settings;
- Educational preferences; and
- User customization settings.
D. Marketing and Advertising Cookies
Where applicable, Choc Education may use cookies to support advertising, remarketing, and marketing performance measurement.
These cookies may help:
- Measure advertising effectiveness;
- Deliver relevant advertisements;
- Analyze marketing campaigns;
- Understand user interests; and
- Improve marketing performance.
Advertising providers may include:
- Google Ads;
- Meta (Facebook and Instagram);
- LinkedIn;
- TikTok;
- Microsoft Advertising; and
- Other advertising partners.
5. Educational Platform Cookies
Because Choc Education provides online educational services, we may use cookies and related technologies to:
- Authenticate student accounts;
- Authenticate legal representative accounts;
- Maintain learning sessions;
- Store educational preferences;
- Track educational progress;
- Support coaching activities;
- Improve educational delivery;
- Support learning analytics; and
- Enhance platform performance.
These technologies help ensure that educational services function effectively and securely.
6. Third-Party Services
Choc Education may use third-party services that place cookies or similar technologies on user devices.
Examples may include:
- Payment processors;
- Learning management systems;
- Video conferencing platforms such as Microsoft Teams;
- Analytics providers;
- Cloud hosting providers;
- Customer support and messaging platforms (including LINE);
- Marketing platforms; and
- Advertising networks.
These third parties may collect information in accordance with their own privacy policies.
Choc Education does not control third-party cookie practices and encourages users to review the privacy policies of such providers.
7. Payment Processing
Payments to Choc Education may be received by bank transfer or processed by authorized third-party payment providers, which may include licensed e-payment institutions and card acquiring networks operating in Taiwan.
These providers may use cookies and similar technologies for:
- Payment processing;
- Fraud prevention;
- Security monitoring;
- Transaction verification; and
- Compliance purposes.
Users should review the privacy and cookie policies of payment providers for additional information.
8. Managing Cookies
Most web browsers allow users to:
- View cookies;
- Delete cookies;
- Block cookies; and
- Control cookie preferences.
Users may manage cookies through their browser settings.
Please note that disabling certain cookies may impact website functionality, platform access, educational services, or user experience.
9. Do Not Track Signals
Some browsers provide "Do Not Track" signals.
Because there is currently no universally accepted standard for responding to such signals, Choc Education may not respond to all Do Not Track requests.
10. Data Retention
Information collected through cookies may be retained for varying periods depending on:
- The purpose of the cookie;
- Legal requirements;
- Security requirements;
- Educational requirements; and
- Operational needs.
Additional information regarding data retention may be found in our Privacy Policy.
11. Changes to This Cookie Policy
Choc Education may update this Cookie Policy from time to time.
Updated versions become effective upon publication.
Continued use of our website, platform, or services constitutes acceptance of any revised Cookie Policy.
12. Contact Information
Questions regarding this Cookie Policy may be directed to:
Choc Education
Email: support@choceducation.com
Website: https://choceducation.com
Last Updated: 10 August 2026