Key Enrollment Terms

Choc Education courses are delivered online over a sixteen (16) week semester.

Classes are conducted in small groups and class sizes may vary.

The course includes access to the Choc learning platform, AI-powered learning tools, class recordings, community activities, and two individual coaching sessions.

One coaching session is typically scheduled during the first half of the semester and one during the second half.

Class times are published before enrollment. Each class section meets twice per week, never on consecutive days.

Before enrolling, you complete a written placement assessment. A free demo class is also made available to you.

You then select from the class sections open at your level, subject to seat availability at the time of payment. Sections are allocated on a first-come, first-served basis.

Where a section does not reach its minimum enrollment, you may transfer to another available section at your level or receive a full refund of amounts paid.

Standard tuition fee: NT$39,800.

Students who pay the full amount payable in cleared funds before the semester start date receive a 3% reduction. With no other discounts applied, the amount payable is NT$38,606.

Students may alternatively pay in two installments of NT$19,900.

The second installment is due on the date stated in the Semester Schedule, which falls during Week 7 of the semester.

Students selecting the installment option agree to pay the full tuition fee of NT$39,800.

The 3% reduction for payment in full is not available to students paying by installments.

Where more than one promotional, campaign, referral, or partner discount applies, those discounts are added together and capped at a combined 20% of the standard tuition fee. The 3% reduction for payment in full is a payment term, not a promotional discount, and is applied separately to the amount payable after other discounts.

If the second installment is not paid when due, Choc Education will issue written reminders. If the amount remains outstanding, access to classes, recordings, coaching sessions, assessments, community events, certificates, and platform services is suspended from your first scheduled class in Week 11, until all outstanding amounts are received in cleared funds.

Suspension does not affect physical or digital course materials already supplied to you, which remain yours.

Access is restored within one business day of payment clearing. Classes missed during suspension are not made up, rescheduled, or refunded, and the full tuition fee remains payable.

Refunds and withdrawals are governed by Choc Education's Refund Policy in effect at the time of enrollment. You may terminate your enrollment at any time, and the refund payable is determined by a tiered schedule based on how much of the course has been delivered. Please review the Refund Policy for full details before enrolling.

Students experiencing unforeseen personal, academic, medical, or professional circumstances may request a one-time transfer to a future course intake.

Transfer requests must be submitted in writing and are subject to approval and course availability.

Approved transfers must be used within twelve (12) months.

Students are expected to attend classes regularly and participate actively.

Meaningful participation requires the use of a functioning camera and microphone unless otherwise approved by the teacher.

Students are responsible for maintaining a stable internet connection and suitable learning environment.

All classes are recorded.

Recordings may include your voice, image, chat messages, and classroom participation.

Recordings are available through the Choc platform while you remain actively enrolled.

Recordings and platform access may be removed following completion, withdrawal, suspension, or termination of enrollment.

Students may not share, distribute, publish, download, or redistribute recordings without written permission.

Student accounts are personal and may not be shared with any other person.

Students may not permit another individual to attend classes, coaching sessions, assessments, community events, or platform activities using their account.

Account sharing may result in suspension or termination of enrollment without refund.

Students may apply for the Choc Education Learning Progress Guarantee if they:

• Complete at least 75% of the course;
• Attend at least 80% of scheduled classes;
• Maintain appropriate audio and video participation;
• Complete required coursework, assessments, and learning activities;
• Participate actively and in good faith; and
• Submit a guarantee request within fourteen (14) days of course completion.

If eligible, Choc Education may, at its discretion:

• Offer one complimentary course retake; or
• Provide a refund equal to 25% of tuition paid.

Students who successfully complete the course and maintain attendance of at least 75% of scheduled classes may be eligible to receive a Certificate of Completion.

Certificates may be withheld where attendance requirements are not met, tuition remains unpaid, or course completion requirements have not been satisfied.

Students may be suspended or removed from the course without refund for serious misconduct, including:

• Harassment, bullying, threats, or abuse;
• Repeated disruption of classes or learning activities;
• Sharing recordings or course materials without authorization;
• Sharing account credentials or platform access;
• Unlawful conduct; or
• Conduct that materially interferes with the learning experience or operations of Choc Education.

Choc Education does not guarantee any specific examination score, language proficiency level, employment outcome, immigration outcome, university admission result, or other individual outcome.

Educational progress depends on attendance, participation, effort, independent study, and regular practice.

By completing your enrollment, you confirm that you have read and understood this summary and agree to the Student Enrollment Agreement and Privacy Policy.

This document has been prepared in both English and Traditional Chinese. In the event of any inconsistency or conflict between the two versions, the Traditional Chinese version shall prevail.